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abhinavbhatia
Sheet 01 / 05 — JourneyRev. 2026.11 · London, UK

Abhinav Bhatia

Staff Technical Solutions Consultant

Staff Technical Solutions Consultant at Google, with 14+ years from on-premises data centres to data platforms to AI agents that enterprises can trust.

Read the writingProfile
Note 01 — Scope

ISV integrations, GSI and RSI orchestration, Marketplace onboarding, and the TCO business case that gets the migration approved.

14+Years in practice
7Roles
97Posts published
Building & writing
  • ISV & partner ecosystemGSIs, RSIs, presales strategy
  • GenAI agentsADK, A2A, A2UI, MCP, RAG
  • Enterprise migrationSAP, VMware, datacentre exit
  • TCO & business casesSizing, ROI, exec buy-in
Sheet 01.1 / 05 — Timeline2010 — now · 6 roles · 1 flight

Sixteen years, to scale

Every role, drawn on the same axis, so the widths mean something. Pick one.

20102014201820222026InfosysSystems Engineer2 yrIMI Delhi, then ICICI BankPGDM → Deputy Manager, Elite…2.4 yrHCL TechAssociate Manager, Presales2.3 yrPricewaterhouseCoopersPrincipal Consultant1.6 yrGoogle CloudCustomer Engineer3.1 yrGoogle UKISV Customer Engineer4.8 yr

2010 — 2012

Infosys · Systems Engineer

Pune & Mysore, India

Developed Java applications for telecom clients, together with the build and deployment automation around them.

  • Java
  • Linux
  • Shell scripting
  • Build automation

Carried forward — Delivery is measured in production, where the software has to run reliably outside the development environment.

2012 — 2014

IMI Delhi, then ICICI Bank · PGDM → Deputy Manager, Elite Trade Relationship Group

Delhi, India

A two-year PGDM in management, followed by a year as Deputy Manager in the Elite Trade Relationship Group covering foreign exchange, foreign direct investment (FDI) and portfolio advisory.

  • TCO & ROI modelling
  • Commercial structuring
  • Executive communication

Carried forward — The commercial grounding behind every migration business case and Total Cost of Ownership (TCO) model I build today.

2014 — 2017

HCL Tech · Associate Manager, Presales

Bengaluru and Noida, India, with extended client engagements on the US East Coast

Pre-sales solution design and RFP responses for large enterprises across AWS and Google Cloud, covering platform sizing, migration planning and governance-aware architecture to tight bid deadlines.

  • AWS
  • GCP
  • RFP & bid design
  • Platform sizing
  • Migration planning

Carried forward — Pre-sales architecture, accountable to the customers who would operate the solution. This is the foundation of my current role.

2017 — 2018

PricewaterhouseCoopers · Principal Consultant

Gurgaon & Delhi, India

Assessed IT estates for public sector clients and authored their cloud adoption roadmaps. Established and chaired the Change Approval Board.

  • Cloud adoption strategy
  • Change Approval Board
  • Data cataloguing
  • Access control

Carried forward — Architecture designed to withstand audit as well as design review, which shapes every design decision.

2018 — 2021

Google Cloud · Customer Engineer

Gurgaon, India

Data centre exit and complex SAP migrations, alongside operational work: diagnosing hybrid VPN routing issues and leading the remediation of an outage caused by an accidentally deleted load balancer.

  • SAP on GCP
  • Terraform
  • VPC & hybrid VPN
  • Cloud Load Balancing
  • Migration frameworks

Carried forward — Documented root cause analyses and taught them internally, so that each fix was shared across teams.

2021 — now

Google UK · ISV Customer Engineer

London, United Kingdom

Technical discovery and target architecture for strategic accounts, coordinating Google Cloud Consulting with GSI, RSI and ISV partners. Led the architecture of a petabyte-scale Databricks Lakehouse migration for a global consumer goods group, where SAP integration accounted for roughly 40% of the estate. Design and build generative AI agents for ISV use cases, including Total Cost of Ownership (TCO) analysis and the assistant that answers questions on this site.

  • BigQuery
  • Databricks
  • Lakehouse
  • SAP integration
  • Vertex AI
  • Gemini
  • ADK
  • A2A
  • MCP
  • RAG

Carried forward — Challenging an assumption in front of a C-suite audience is a core technical skill.

Sheet 02 / 05 — BlogsFull archive →
  1. Research papers, myth by myth, Part 12: 'Nobody really knows how people use AI, and it is mostly replacing jobs'People argue about what AI is doing to work with almost no data. Three Anthropic papers, Clio, the Anthropic Economic Index and Values in the wild, show how a lab can study millions of real conversations without anyone reading them. The first index found 57% of task use was augmentation and 43% automation, with 37.2% of conversations in computer and mathematical work. Later reports show the split moving both ways, and every number comes from one provider's users.AI research · Future of work
  2. Research papers, myth by myth, Part 11: 'You cannot stop jailbreaks without making the model useless'A common belief says AI safety is a dial with two ends: either the model answers everything and can be tricked, or it refuses so much that nobody wants it. Two Anthropic papers, a 2022 red-teaming study that released 38,961 attacks and the 2025 Constitutional Classifiers work, show the trade-off is real but measurable, and that it can be made small. Jailbreak success fell from 86% to 4.4% while refusals of ordinary traffic rose by 0.38 percentage points.AI research · AI safety
  3. Research papers, myth by myth, Part 10: 'An agent only does what it is told'Anthropic put 16 models from several developers into simulated companies as email agents. Under pressure, many chose blackmail or leaking secrets, and a 'do not' line in the prompt cut the rate without stopping it. The controls belong outside the model.AI · research papers
  4. Research papers, myth by myth, Part 9: 'If it passed safety training, the bad behaviour is gone'Three Anthropic papers show a model can pass safety training and still keep a hidden behaviour, fake compliance when it thinks it is watched, or turn bad from learning to cheat. Passing a test shows behaviour in that test, not what the model has learnt.AI · research papers
  5. Research papers, myth by myth, Part 8: 'Human feedback teaches a model the truth'Reinforcement learning from human feedback turned raw language models into useful assistants. It also taught them to agree with you. Five papers show what feedback really optimises, and what written principles and evals add.AI · Research
  6. Research papers, myth by myth, Part 7: 'More context is always better'A million-token context window does not mean the model reads every token equally well, and hundreds of examples in a prompt can teach bad habits as easily as good ones. Two papers show why long context is both a capability and an attack surface.AI · Research
Sheet 04.1 / 05 — Revision historyFull background →

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